Oriental Zen Suites
FREQUENTLY ASK QUESTIONS :


Q:
What are the features of each monthly type studio unit and hotel
daily suite?

A:
Each studio unit is fully furnished, equipped with an air
conditioning system. There are double-deck bed frames for monthly
type room. A queen size bed for daily suite type room. All bedrooms
has built-in cabinet closets and study tables with chairs. And all
bedrooms has a mini kitchen and a fully furnished bathroom.

For daily guest room type, each bedroom has private bathroom and
equipped with hot and cold shower, queen size bed or 2 single beds,
flat screen tv with cable connection, daily replacement of bed linens,
mini fridge, electric kettle and consumable shampoo,tissue, bottled
water, tea and soap and free daily breakfast.
Q:
What is the difference between a studio unit and a hotel suite?

A:
Studio unit which ideal for long staying is fully furnished. With        
installed air conditioning unit with private toilet and bath and bunk
bed. While our hotel suite goes beyond that, bringing the comfort
and luxury as that of a hotel. Each suite has a complete set of
furniture, the bed made up with mattress, bed linens and pillows.
The bathroom has hot and cold shower with accompanying towels,
toiletries. Guests receive complimentary drinks on the same day,
and a complimentary breakfast the morning after. Daily room
cleaning is included. Electricity and water costs are to be paid by
the guest in a monthly type studio unit while on suite type, it is
already included in the daily room rate.
Q:
What are the payment terms for a hotel suite?

A:
Please contact our concierge at :

  (02) 714 24 54   or  0927 591 65 92

  e-mail add:   info@oriental-zen-suites.com     

for more details.
Q:
How many persons can occupy a hotel suite?

A:
Per suite, a minimum of two (2) persons and maximum of three
(3) are allowed per room. Please contact our concierge at
(02) 714 24 54, 0927 591 65 92, or info@oriental-zen-suites.com
for more details.
Q.
What are the payment terms for a monthly type studio unit?

A:
On prices on a monthly type room, please contact our concierge
at (02) 714 24 54, 0927 591 65 92, or sales@oriental-zen-suites.com
for more details.
Q:
Do we still need to provide anything for ourselves if we are renting a
monthly studio type unit?

A:
Everything will be provided for, except the mattresses and their
accompanying things, such as pillows and beddings. Should the
tenant would like to rent a mattress from us, a mattress could be
rented out for 500php per month. Please note that the rental is
dependent of availability. Toiletries and towels are not included.
Electricity and water costs shall be for the account of guest.
Should the client like to know more details, please contact our
concierge at (02) 714 24 54, 0927 591 65 92, or
info@oriental-zen-suites.com for more details.
Are we allowed to cook inside the hotel suite and/or studio unit?               

A:
Yes, but for all the guests' and tenants' safety, we will allow the
following appliances only:

  Microwave, oven Toaster, Mini refrigerator with a height of
  0.50m and electric kettle.

And the following appliances are not alllowed or restricted to use
in the bedroom premises:

  rice cookers, LPG stove or gas range.
Is there a TV Cable inside the studio unit and/or hotel suite?               

A:
The studio type is cable ready. For monthly guest who wishes
to install their tv and availing the cable facility, please contact the
concierge to process your request. For suite type room, cable
channels are free to use.

For more channels to watch, we have a monthly use of cable.
Please contact our concierge at (02) 714 24 54, 0927 591 65 92,
or info@oriental-zen-suites.com for more details.   
Q:
Is it possible to rent bed mattresses if we're going to stay for a
week or more?

A:
Yes. Please contact our concierge at (02) 714 24 54,
0927 591 65 92, or info@oriental-zen-suites.com for more
details.



Q:
How about Meralco and Maynilad meter? What is the reading
rate per KwH and Cu.m?

A:
This is applicable only in studio type units. Power and water
consumption are excluded from the monthly room rate.   
Reading is based on residential rate and each room has
individual meter which means each room has separate
consumption on power and water.       

Note:
For Hotel Suites, energy and water consumption is
already inclusive based on daily room rates.


Q:
Is there a curfew?                           

A:
None.
Q:
Are we allowed to make outside local calls within Metro Manila?              

A:
Yes. There is a telephone unit in every room. Just dial 01 to call
up the receptionist. Receptionist will connect your call on the
provided number and they will transfer the call to your room.
However, calling outside Metro Manila is not possible.



Q:
What is the check-in & check-out time for each unit?

A:
Check-in time: 2PM while Check-out time: 12noon  



Q:
Can we check-in early?                     

A:
Yes. Early check-in is allowed provided the room is available.



Q:
What is the exact address of the building?

A:
1545 Alfonso Mendoza (Formerly Andalucia) Street, Sampaloc,
Manila (Between Alvarez & Quiricada Street)

Q:
Is there a designated parking space? Is it for free?

A:
The hotel has 2 available parking slot. It is free of charge for
daily guests and monthly parking rate for monthly room type
guest. The street outside the hotel is open for parking. It is
along Quiricada St, formerly Andalucia Street. street parking  
area near the building along Quiricada Street ( near Brgy Hall).
Please contact our concierge at (02) 714 24 54, 0927 591 65 92,
or info@oriental-zen-suites.com for more details.
Q:
Do you accept bed space for lease?

A:
Yes. Please contact our concierge at (02) 714 24 54,
0927 591 65 92, or info@oriental-zen-suites.com for more
details and promo updates.



Q:
Is it near UST School?                     

A:
Yes. It's a 3-minute walk from our building going to UST.



Q:
Is it near Review Center/s                 

A:
Yes. Review Centers are typically concentrated along Espana
near UST and other U-belt nearby. It's a 8-minute walk  
(average) from our building going to review centers passing
along P.Noval Street. Please contact our concierge at
(02) 714 24 54, 0927 591 65 92, or info@oriental-zen-suites.com
for more details.



Q: Is it accessible going to SM San Lazaro?

A: Yes.




Q:
Are there food establishments nearby the area?

A:
Yes. There is commercial space downstairs that serves food.
But right now, the space is under construction.There are chain
of fast foods within the area and about 5 minute walk from the
hotel.

Q:
How many rooms that are still available?

A: Please contact our concierge at (02) 714 24 54,
0927 591 65 92, or info@oriental-zen-suites.com for more details.



Q:
Do you accept weekly rental?           

A:
Yes.



Q:
Do you allow visitors to go inside a unit and stay overnight?

A:
We are allowing visitors to go inside the building and to stay at
the Main Lobby only. Overnight stay at Guest's unit is not allowed
due to security reasons. We have available rooms for overnight
stay for your guests.. Please contact our concierge at
(02) 714 24 54, 0927 591 65 92, or info@oriental-zen-suites.com
for more details.





Q:
When was the operation of the building started?

A:
Operation started since May 2015. Right now we are accepting
reservations and payment to those who  wanted to rent the unit.
We highly recommend to do advance reservations to avoid
conflicts with other Clients. Our units shall accommodate on a
first come first serve basis.



Q:
What if there is a power failure within the area?

A:
We have a back-up generator equipment. Even there is no power
within the area, the building is equipped with emergency lights in
common area and on each room. Emergency lights are installed
on each unit and common areas to make sure each room has
temporary light while area power is not available.




Q:
What about flood?                           

A:
The building is elevated by 800mm or 0.80 meter which is flood-free
inside the bldg. Flood is inevitable in our areas. However, A.Mendoza
is the least flooded area between Sampaloc and Sta Cruz due to its
wider street  and bigger drainage system making it  floodwater to
subside easily.  
Q:
Can we make a reservation now?     

A.   Yes.




Q: What if I'm not in Manila or nearby your building to make a
reservation? Are there any payment transactions that I can do so
that I can reserve the unit right away?

A: You can transfer the reservation payment through our BDO
bank account or access Paypal or remit thru Western Union.

Please contact our concierge at (02) 714 24 54, 0927 591 65 92,
or sales@oriental-zen-suites.com for more details.





Q: Can we book the unit right now?       

A: Yes.





Q: Do you have a social media website that I can refer to for
promos and updates?                

A: Yes. You may visit our Facebook page: Oriental Zen Suites.




Q: Do you have a website?                   

A: Yes. You may view our website at www.oriental-zen-suites.com.
+632-8714-2454
0927-591-6592
E-mail Address:  
sales@oriental-zen-suites.com